With the standard wood-burning stove, allow approximately 2–3 hours from cold tap water to a comfortable soaking temperature of 37–38°C. This varies based on starting water temperature, ambient outdoor temperature, and how well the fire is burning. If you're using the tub in the evening, light the fire in the early afternoon. Electric heating times depend on the specific heater output — we'll advise on this when you order.

Yes. The thermowood exterior is built for permanent outdoor installation in Irish conditions. Rain and wind are not issues. In hard frost below -5°C for extended periods, drain the tub or keep the water heated above freezing using the stove or electric heater on its lowest setting.

Yes. The tub needs a stable, level surface capable of supporting the full loaded weight of approximately 1,500kg (tub + water + 4 people). Options include a concrete slab, paving slabs, compacted gravel, or a purpose-built timber deck. Contact us before ordering if you're unsure whether your intended location is suitable — we're happy to advise.

No. The wood-burning stove requires no electrical connection for heating. A 230V socket nearby is useful for lighting or accessories, but not required. The electric heater upgrade does require a certified electrician for connection.

Without filtration: drain and refill after every 1–2 uses depending on the number of people using it and frequency. The fiberglass interior cleans easily. With a filtration system added: water can typically last 4–6 weeks between full changes, with regular testing and small doses of water treatment product.

The empty tub weighs approximately 200kg — manageable for two or three strong people with appropriate equipment (e.g. a sack truck, rollers, or straps). If your garden access is narrow, has steps, or is otherwise restricted, contact us before ordering. We can arrange crane placement for difficult sites.

No. In summer, many customers don't heat it at all and use it as an outdoor cold soaking tub. In milder months, it's a tepid water relaxation space. The tub works at any temperature — it's most commonly used warm, but the flexibility is there.

A well-maintained thermowood-clad fiberglass tub should last 15–20 years outdoors. The fiberglass interior is virtually indestructible under normal use. The thermowood exterior will gradually weather to a silver-grey if untreated, or maintain its darker colour with occasional oiling. Replacement components are available and will remain available long-term.

Yes. Contact us before or at checkout to discuss instalment options.

Approximately 5 weeks from order confirmation. We'll contact you within 24 hours of ordering to confirm your delivery slot.